eliza k Qcg

Horrible.

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i ordered the Essential Skin Care serum and the Essential Skin Care Eye Cream. I should also point out that I did not notice that there was a 14 day trial and automatically they would charge you $94.97 and $89.97. My card was charged the trial fee and I did receive the products. When I mentioned it to my friend, she told me to cancel it right away because this company charges your card for the full price of the product even after you cancel it and never refund you instead they offer you discounts on future orders. I panicked and called customer service and told them my conversation with my friend and I was assured that would not happen and I was given a month trial period instead of 14 days. This product did not work for me. after 3 days of use, my face broke out in rashes, especially around my mouth and ears and it literally took almost a week of using hydro-cortisone and Calamine lotion to get rid of it. I called them back, canceled it and offered to send their product back so that they would see that I had barely used it and had issues but they said they were not allowed to take it back . My account was charged and when I called back the third time and spoke to a supervisor named Michael, that did not resolve my issue either. Now I am going to take it up with my bank. Don't fall for their scams!!!
View full review
Loss:
$185
Reason of review:
Bad quality

Preferred solution: Full refund

1 comment
Guest

My card was charged the trial fee and I did receive the products. I was charge 88.00 and my bank will not refund my account.

I tried to talk to Beautiful Radiance phone number 888-908-**** and they refuse to help with the issue, I am one pissed off lady.

I work for my money and it was scammed by this company. Any help on what to do is appreciated.

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